For your convenience, we offer various methods of payment. You can pay in cash, with your Debit Card, or with a Credit Card (Visa, Mastercard or Amex). Please note that the final payment must be made before the patient leaves the clinic with the finalized denture(s). The patient must leave a deposit upon the first visit, and depending on the deposit and total amount), they will need to make partial payments at the end of every visit.
If you are covered by private insurance, we can give you a completed insurance form which you can submit to your insurance. We can provide both pre-authorization and final claim forms.
We also accept payments through Government programs. Here is a list of programs with which we are registered:
Canadian Dental Care Plan (CDCP) – Eligible patients are covered at either 40%, 60% or 100% of the government fee guide for dentures. Even if coverage is at 100% of the allocated government fees, there may still be a balance to pay depending on the service. Please refer to our Newsletter for more information: https://denturologiehadi.com/en/new-cdcp/
Social Assistance (Welfare) – If eligible, the patient is usually covered at either 50% or 100% of the RAMQ fee guide. If fully covered, there is no balance to pay. The patient must obtain a pre-authorization document before we can begin the work. This can be done by either calling their agent or obtaining a request from a clinic. The authorization is mailed to the patient directly. For more information, please refer to our FAQ: https://denturologiehadi.com/en/faq/
Interim Federal Health Program (Refugees) – If the patient’s case is approved, there is usually no balance to pay. We must send a pre-authorization to Blue Cross first before we can start the work.
Veterans Affairs – If the patient’s case is approved, there is usually no balance to pay. We must send a pre-authorization to Blue Cross first before we can start the work.
OUR CANCELLATION POLICY
We kindly request that you inform us of any appointment cancellations at least 24 hours in advance to avoid any penalty for the missed appointment.
We want to assure you that we neither retain nor have access to your credit card details, even if you have used it previously at our clinic. Fees will only be applied if you choose to schedule a new appointment. Please note that future services will not be provided until the 50$ fee for the missed appointment, without prior notice and within the required timeframe, has been settled.
Adhering to our schedule and considering the needs of other patients helps ensure a better experience for everyone.
However, we understand that serious situations, such as a severe illness, an accident, or other exceptional circumstances, may prevent you from notifying us in time. In such cases, we may consider waiving the cancellation fee for late notice.